Blok 1
Jadwal MPM LEAD 2019
Pendahuluan Lead in VUCA Era
Program Introduction MPM
MPM LEAD Stage 2 Learning Passport New.
My learning diary
Modul 1_VUCA Era Leadership
Modul 2_Influencing Team
Modul 3_Motivating & Empowering My Team
Modul 4_Delegation with Impact
Modul 5_Setting Your Goals
Modul 6_Translating Goals into Action
Modul 7_Boosting Team Performance
Modul 8_Giving and Receiving Feedback
Modul9_Becoming Good Communicator
Modul10_Building Your Team Relationship
Modul11_Adapting Communication Style
Modul12_Strong Communication with Multigenerations
Modul13_Listening with Emphaty
Modul14_High Quality Communication
Modul15_Be a Better Communicator In Action
Modul16_Action Plan
Rencana Tindakan Implementasi
Blok 2
Jadwal MPM LEAD
Pendahuluan
Modul1_Thinking Like Entrepreneurial
Modul2_How to Solve the Problem
Modul3_Designing the Alternatives
Modul4_Chosing the Best Alternatives
Modul5_Developing your Decision
Modul6_Making your Decision
Modul7_CCR
Modul8_Build Rapport Good Questioning
Modul9_Active Listen & Reviewing Skills
Blok 3
Jadwal MPM
Pendahuluan
Modul1_Service as Competitive Advantage
Modul2_Understanding Customer Needs
Modul3_Connecting with My Customer
Modul4_Increasing Personal Quality
Modul5_Handling Customer Complaint
Modul6_Managing your Emotions
Modul7_Structure Presentation & Visual Aids
Modul8_Pitch Your Project-MD
Modul9_Questioning & Answers Session
WOW! Hal Paling Penting Ini Bisa Bikin Anda Disukai Pelanggan03/12/2020 - 15:35
Sebelum masa pandemi, saya diberikan kepercayaan oleh perusahaan untuk memberikan training diperusahaan yang bergerak dalam bidang ritel. Materi yang saya berikan adalah tentang Service Excellence. Training ini sudah berjalan beberapa batch. Awalnya program diperuntukkan untuk Supervisor, lalu para staf, dan kemudian SPG. Ada satu hal menarik ketika awal program tersebut berjalan. Saat itu, saya terjadwal […]
Event yang akan datang
There are no upcoming events at this time.